Once you place an order, you will receive an order confirmation email at the email address you provided during checkout. This email will include your order number, a summary of the items purchased, and payment details. If you do not receive the email within a few minutes, please check your spam/junk folder or contact our customer service team for assistance.

Yes, you can change your shipping address within 12 hours of placing your order by contacting us via email or WhatsApp. Our customer care team is here for you Monday to Friday, 9 AM – 6 PM (MST).

📞 Call: +1 (825) 419-6451

📧 Email: zynellainterior@gmail.com

We typically respond to emails within 24–48 hours, so please reach out as soon as possible to ensure we can update your address before your order is processed.

At the moment, we ship to Canada, the UK, and the USA. In the future, we plan to offer worldwide shipping, so you’ll be able to place an order from anywhere in the world. Stay tuned for updates!

• Standard items & pendants: 7–15 business days
• Large chandeliers (80cm+): 15–20 business days
• Custom designs: Timelines vary based on your requirements

All orders are processed within 2–5 business days before dispatch.