Luxury Upgrade Offer

Luxury Upgrade Offer – Terms & Conditions

1. Eligibility

   • Any brand of lighting fixture is accepted, provided it is in full working condition at the time of shipment.

   • This offer applies to all products available on our website.

2. Pre-Approval

   • Customers must first submit clear images or a short video of the item to our team for review.

   • Only items approved in writing (email confirmation) qualify for the offer.

3. Shipping the Old Item

   • Customers are responsible for packing and shipping the item to our designated address once approved.

   • All shipping costs, insurance, and risk of loss or damage in transit are solely the customer’s responsibility.

   • The item must arrive in the same working condition as shown in the submitted photos/videos.

4. Inspection & Acceptance

   • Our team will inspect the item upon arrival to confirm it matches the pre-approved condition.

   • Items arriving damaged or non-functional will not qualify, and no discount will be issued.

   • Declined items will be returned only at the customer’s expense.

5. Discount Code

   • Upon successful inspection, we will issue a single-use 20% discount code valid for any product on our website.

   • The code will be linked to the customer’s email/account and must be used within 7 days of issuance.

   • The code cannot be combined with other promotions, discounts, or offers.

6. Delivery of New Item

   • Orders placed with the discount code qualify for free delivery within our standard service areas.

7. Contact & Participation

   • To start the process, customers may:
     
     

     • Use the live chat option on our site,

     • Call us at +1 (825) 419-6451, or

     • Email zynellainterior@gmail.com.

      

   • Participation constitutes acceptance of these Terms & Conditions.